FAQ

General Information

  • Catch One is located at 4067 W. Pico Blvd, Los Angeles, CA 90019.

  • Our office hours are Monday through Friday from 10am-5pm.

    We are open on select nights for concerts, parties, and special events. Please check our event calendar for event specific hours.

  • The minimum age requirement may vary depending on the event. Please check the event details on our website or contact us for specific age restrictions.

  • We encourage stylish and trendy attire, but our dress code is casual to dressy casual.

    Any attire that could miscounrteud or used as a weapon (i.e. large chains, sharp jewelry ) is not allowed.

  • Large cameras, pepper spray, anything with spikes or blades, outside food our drink, knives, tasers and non-medical masks are NOT allowed inside the club.

  • Smartphone or small personal cameras are allowed.

    Large cameras for professional photography or videography MUST be approved in advance by the venue and require a media pass.

    If you would like to request a media pass, email adrian@catch.one.

  • Only small purses are allowed inside and will be searched by security. No large bags or backpacks are allowed.

  • All recovered items from the weekend are turned into our lost and found the following Monday. Call our office Monday through Friday from 11am-5pm to see if property was recovered. Our office number is: (323) 737-1159. You can also email louie@catch.one for any lost and found inquiries.

  • Yes, we have on-site parking available which is located right next to our building.

    Please note - there are other parking lots near our venue that are NOT managed by Catch One.

  • Yes, we are committed to providing accessible accommodations. Please contact us in advance if you require special assistance, and we'll be happy to help.

TICKETS

  • Yes, you can buy tickets for most events directly on our website. Simply go to the event page and follow the ticketing instructions. Our primary ticketing partner is VenuePilot.

  • Most of our events are ticketed through our primary ticketing platform, VenuePilot. Additionally, we sometimes use other platforms like Eventbrite for ticketing.

    Please note some events are ticketed through the event promoter and their preferred ticketing platform.

  • While online ticketing is encouraged, we do offer ticket sales at the door if available. It's recommended to arrive early as some events may sell out in advance.

  • We accept major credit cards for online ticket purchases. At the door, we accept credit cards and , depending on the event, cash.

  • You can either print your online ticket or show it on your mobile device. We accept both formats.

  • Please email matt@catch.one to recover your ticket confirmation email.

  • When purchasing tickets to an event, ALL SALES ARE FINAL.

    Unless an event is cancelled, we have a no refund policy on all events that are ticketed through the venue.

EVENTS

  • Catch One is a versatile venue with five different event spaces that can host multiple events simultaneously. Be sure to check the event calendar for details on each event.

  • To stay updated on our upcoming events, visit our website or follow us on social media. You can also sign up for our newsletter for event announcements.

  • To book your own event at Catch One, please email our booking team at ben@chivalry.la